According to the Mexican National Institute of Statistics and Geography (IEGI), in 2020, more than 33 million crimes were conducted in Mexico; 36 thousand of them were homicides. The national study "Hallazgos", developed by the think tank México Evalúa, states that the impunity level for 2019 was 92.4%. Less than 8% of all registered cases were successfully prosecuted and led to a conviction by the authorities.

These figures should lead to considering the necessity of promoting programs that focus on the capacity building of authorities. However, the impunity cycle begins with a complaint. For every 100 crimes, only 10 are reported by victims: people will not complain because they believe it is a waste of time. The fight against corruption and impunity depends heavily on the victims standing up for their right to report a crime, which is not an easy process. is an online platform developed by Impunidad Cero. It contains information on crimes and how to report them as well as a geolocalization of the public ministries so that the victims know where to go to file a complaint. Also, the platform provides a toolbar on civil society organizations that accompany victims through the process. The platform offers interactive short guides on sexual abuse crimes, discrimination, extortion, fraud, theft, digital abuse, homicide, or femicide. Within its first year of launching, more than 114,000 users have visited the page, an average of 1000 people per day. Almost 90% of the users come from Mexico, but the page has views from people in the United States, Spain, Peru, and Colombia.

With the pandemic, many countries focused on economic reactivation, but this needs to go hand in hand with promoting and protecting human rights to be successful. Through the digitization of justice processes and the digital complaint system, victims can rely on transparent processes. In countries with a weak rule of law, such as Mexico, technology integration can guarantee human rights while decreasing impunity and corruption.